Privacy Policy

DL Clothing Privacy Policy

 

 

Introduction

 

This privacy notice tells you how DL Clothing Limited will use your information and what to expect with regards to our usage of such information. It applies to the information we collect from visitors to our websites, information provided during phone calls to our office and any written communications received. It also sets out some of the security measures taken in order to protect your privacy.

 

Contacting us concerning your information

 

If you would like further information about how we use your data or if you have any concerns regarding the usage of your information please write to the Data Protection Officer at DL Clothing Limited, 20 Milton Road, Grays, Essex RM17 5EY.

 

You may also call us on 07900 801922.

 

How we receive your information

 

DL Clothing Limited is the Data Controller for any personal data you provide and is a company registered in England and Wales with company number 10351939

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

 

How we use your information

 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping (this may be via a third party), and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

 

Communicate with you;

Screen our orders for potential risk or fraud

 

 

 

Marketing

If you have agreed to receive marketing communications from DL Clothing Limited they may contact you with regards to any future products and services that they may feel of benefit to you.

You can opt out of receiving future marketing emails at any time by calling us on 07900 801922 or by clicking on the unsubscribe link on the email.

 

DL Clothing Limited does not pass or sell your details to any third party for the purpose of marketing their own products or services.

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

We may also share your information with law enforcement agencies, other organisations and public bodies where we reasonably believe it is necessary for the prevention and detection of fraud, crime or where required by a court order, or to otherwise protect our rights.

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

 

Changes to our privacy policy

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Information we hold about you

 

If you would like a copy of the personal information that DL Clothing Ltd hold about you or if you would like to make a complaint please write to the Data Protection Officer at DL Clothing Limited, 20 Milton Road, Grays, Essex RM17 5EY or call us on 07900 801922.